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The JJ Ryan Corp dba Rex Forge Logo
The JJ Ryan Corp dba Rex Forge

Plantsville, Connecticut

The Dyson Corporation Logo
The Dyson Corporation

Painesville, Ohio

WFI International Logo
WFI International

Houston, Texas

Warwood Tool Company Logo
Warwood Tool Company

Wheeling, West Virginia

Trenton Forging Company Logo
Trenton Forging Company

Trenton, Michigan

Greif Logo
Greif

Concord, North Carolina

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CN RAIL

Homewood, Illinois

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Indiana Municipal Power Agency Logo
Indiana Municipal Power Agency

Carmel, Indiana

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San Mateo County Transportation Authority

San Carlos, California

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Massachusetts Institute of Technology

Cambridge, Massachusetts

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Transportation Corridor Agencies

Irvine, California

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Weir ESCO Logo
Weir ESCO

Newton, Mississippi

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Weir ESCO Logo
Weir ESCO

Covington, Kentucky

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NiSource Logo
NiSource

Merrillville, Indiana

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Greif Logo
Greif

Palmyra, Pennsylvania

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City of Lebanon Logo
City of Lebanon

Lebanon, Ohio

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LES (Lincoln Electric System) Logo
LES (Lincoln Electric System)

Lincoln, Nebraska

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Donan Engineering

Houston, Texas

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Orlando Utilities Commission Logo
Orlando Utilities Commission

Orlando, Florida

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Kissimmee Utility Authority Logo
Kissimmee Utility Authority

Kissimmee, Florida

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Millar, Inc.

Houston, Texas

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Cummings Electrical

Fort Worth, Texas

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Water Replenishment District (WRD)

California

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Millar, Inc.

Houston, Texas

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Little Rapids Corporation Logo
Little Rapids Corporation

Shawano, Wisconsin

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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