Manager of Process Improvement - Primary Care Service Line
Ochsner Health System
March 27, 2018
New Orleans, Louisiana
Full Time - Experienced
Management, Operations, Project Management, Six Sigma
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!
The Manager is responsible for and leads the process improvement efforts for Ochsner Health System by effectively managing a set of value stream efforts leveraging lean six sigma core capabilities. The Manager interfaces directly with executive team to drive process improvement strategy and to efficiently achieve process improvement objectives. The Manager also leads multi-disciplinary teams to meet or exceed process improvement goals in support of OHS’s waste reduction mission.
Leads impactful strategic initiatives ensuring program goals are achieved within budgetary, time, and organizational parameters.
Leads program communication strategy through clear articulation of ideas to the project team and critical interfacing with senior management.
Develops curriculum and serves as instructor for strategic program management training programs.
Designs and conducts coaching/consulting engagements leveraging project management, change management, and process improvement core capabilities.
Other related duties as required.
Required - Bachelor's degree
Preferred - Master’s degree
Preferred - Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.
Required - 7 years related experience, including experience training and deploying Lean Six Sigma principles.
Preferred - Lean Six Sigma Black Belt Certification
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Strong interpersonal skills.
Excellent judgment and organization skills.
Professional group facilitation, decision making, and delegating skills.
Ability to and experience working independently, setting project priorities, and influencing stakeholders at all levels of the organization.
Strong sense of personal accountability for work.
Ability to move about freely throughout the hospital or campus; transport equipment/flip charts; work environment primarily indoors.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Internal Number: 00024924
About Ochsner Health System
Ochsner Health System is Louisiana’s largest non-profit, academic, healthcare system. Driven by a mission to Serve, Heal, Lead, Educate and Innovate, coordinated clinical and hospital patient care is provided across the region by Ochsner's 30 owned, managed and affiliated hospitals and more than 80 health centers and urgent care centers. Ochsner is the only Louisiana hospital recognized by U.S. News & World Report as a “Best Hospital” across four specialty categories caring for patients from all 50 states and more than 80 countries worldwide each year. Ochsner employs more than 18,000 employees and over 1,100 physicians in over 90 medical specialties and subspecialties, and conducts more than 600 clinical research studies. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.