The Senior Product Manager works to develop innovative Tolling Back Office services in support of the North American and Australian business’ strategic growth and inventive agendas. As the owner of a specific service or set of services, it is the Senior Product Manager’s responsibility to assure that the appropriate capabilities are being incorporated into the service(s) along with specific qualities aligned with business enablement and growth.
You will need to work closely with the Product Director, Platform Director and Product Strategy Director to translate business requirements into user stories for the development teams to implement in agile sprints. The role requires a broad skillset that bridges the boundary between business and technical skills, as well as someone who is familiar with product strategy concepts/approaches. As such it will require an individual who has a strong grasp of not only Tolling functions, but also can look into the wider market outside of Tolling for solutions/best practices that could help drive a stronger Tolling solution.
Collaborate with stakeholders during the visioning and concept development of a product.
Work with Platform Director to determine scope and priorities for product development cycles
Draft key objectives, strategies and apply the data for a product to make business decisions
Develop and maintain an appropriately prioritized backlog of user stories for implementation with clear Acceptance Criteria per Feature
Collaborate with Product Director, Platform Director and Product Strategy Director to translate business requirements into user stories for the development teams to implement
Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
Work with development teams to ensure that they understand the vision for the product, and are delivering an outcome that meets both functional and quality standards
Provide leadership in developing an approach to integrate the new services (functionally) into the Tolling Operations
Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency
Working with a geographically dispersed team, including Transurban staff and external vendor(s) who will be located across three separate time zones
Partner with peers to ensure risks captured on the risk register are reasonable, are assessed and that appropriate mitigation plans are established, owned and executed
As the platform(s) develops, the position will continue to evolve, you will be expected to adopt a flexible approach to work requirements and to undertake new or alternative duties as required.
Key Selection Criteria
Bachelor’s degree in Business, Engineering, Computer Science or related field
3 years of experience in at least three (3) of the following areas:
Working with Back Office Tolling Applications
Working in the Cloud environment (preferably AWS) with high-levels of automation
Working in an Agile Product Development environment
Working with cross-functional teams to deliver core product platforms
Experience defining and building products from scratch
Transurban is a pioneer of the public-private partnership (P3) managed lanes concept in the United States.
Led by Group General Manager Jennifer Aument, our North American business was among the pioneers of public-private partnerships for major transportation infrastructure in the Virginia region.
Our Express Lanes network features industry-leading tolling and traffic management systems on m...ore than 40 miles of managed lanes across the 495 and 95 Express Lanes.
Transurban was one of the first to use a number of innovative financing and technology strategies in the development of major toll road projects.
The US business is currently working with the Virginia Department of Transportation to extend the 95 Express Lanes to the north and south. The 395 Express Lanes project will extend the 95 Express Lanes network eight miles north to the DC line by converting two existing high-occupancy vehicle (HOV) lanes to three reversible high-occupancy toll (HOT) lanes by 2020.
Construction is also under way on a two-mile extension to the south on 95.
The Express Lanes have helped address long-standing congestion in the Greater Washington region by providing faster travel options for drivers. During peak periods, traffic speeds on the 95 Express Lanes are on average 40 percent higher than in the adjacent general purpose lanes.
The Express Lanes also encourage car-pooling and have delivered greater travel time reliability. Travel times have also improved in the regular lanes as commuters take advantage of the new travel options.
Transurban regularly conducts safety programs to minimize dangerous driving behaviours on our roads and across the region. These include campaigns such as Orange Cones. No Phones during construction season and our ‘Phones Down’ campaign, which advocates for anti-distracted driving.
The Express Lanes Community Grant Programs are another way we support the communities in which we operate. Since the Grant Program was established in 2008 we have donated more than $680,000 to non-profit organizations in Northern Virginia.